Privacy policy

Last updated: October 2, 2026

Bouweys operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Bouweys is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services, including purchases made through Shopify POS, or otherwise communicate with us.

If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified so that it cannot identify or be reasonably linked to you.

We may collect or process the following categories of personal information, including inferences drawn from this personal information, depending on how you interact with the Services, where you live, and as permitted or required by applicable law:

  • Contact details including your name, billing address, shipping address, phone number, and email address.

  • Payment and transaction information including information related to your purchases, payment method, transaction details, payment confirmation, and other information necessary to process your payment and complete your order. Payments may be processed by Shopify and third-party payment providers, including PayPal and other payment services made available through Shopify.

  • Account information including information associated with your Shopify customer account, such as your login credentials, preferences, and settings.

  • Transaction information including the products you view, add to your cart, purchase, return, exchange, or cancel, as well as your past transactions.

  • Communications with us including information you provide when you contact us with questions, customer service requests, or other communications.

  • Device information including information about your device, browser, network connection, IP address, and other unique identifiers.

  • Usage information including information regarding how and when you interact with or navigate the Services.

  • In-person purchase information including information collected when you make a purchase from Bouweys through Shopify POS at a pop-up, market, or other in-person event.

Personal Information Sources

We may collect personal information from the following sources:

  • Directly from you, including when you create a customer account, place an order, visit or use the Services, communicate with us, sign up to receive marketing communications, make an in-person purchase, or otherwise provide us with your personal information;

  • Automatically through the Services, including from your device when you use our products or services or visit our websites, and through the use of cookies and similar technologies;

  • From Shopify and our service providers, including when they provide technology, payment processing, shipping, analytics, customer support, or other services on our behalf; and

  • From social media and other third-party platforms, including when you interact with our business through platforms such as Instagram, Facebook, or Pinterest.

How We Use Your Personal Information

Depending on how you interact with us or which of the Services you use, we may use personal information for the following purposes:

  • Provide, Tailor, and Improve the Services. We use your personal information to provide you with the Services, including to process your payments, fulfill your orders, maintain your customer account, remember your preferences, process purchases, returns, exchanges or other transactions, arrange for shipping, facilitate returns and exchanges, provide customer support, and improve your shopping experience.

  • Marketing and Advertising. We use your personal information to send marketing and promotional communications, such as emails through Shopify Email, when you have chosen to receive them. We may also use information about your interactions with our Services to support our marketing activities and to show you relevant products or promotions where permitted by applicable law.

  • Security and Fraud Prevention. We use your personal information to provide a secure shopping experience, detect, investigate, or take action regarding possible fraudulent, illegal, unsafe, or malicious activity, protect our Services and users, and help secure our systems.

  • Communicating with You. We use your personal information to provide customer support, respond to your questions and requests, provide information about your orders and transactions, and maintain our business relationship with you.

  • Legal Reasons. We use your personal information to comply with applicable law or respond to valid legal process, including requests from law enforcement or government agencies, to investigate or participate in civil discovery, potential or actual litigation, or other legal proceedings, and to enforce or investigate potential violations of our terms or policies.

Cookies and Similar Technologies

We and our service providers may use cookies and similar technologies to operate the Services, remember your preferences, maintain your shopping cart, support checkout, understand how visitors interact with our website, and improve the Services.

Shopify may also use cookies and similar technologies to provide and improve its services and features.

Depending on the features you use and where you live, you may have choices regarding certain cookies, tracking technologies, or targeted advertising. You can also adjust certain settings through your web browser.

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes subject to this Privacy Policy. Such circumstances may include:

  • With Shopify and service providers that perform services on our behalf, such as payment processing, customer account services, shipping and fulfillment, website hosting, customer support, data storage, security, and other business services.

  • With payment providers when necessary to process transactions and payments, including services such as PayPal and payment services provided through Shopify.

  • With social media and commerce platforms when you interact with Bouweys through services such as Instagram, Facebook, and Pinterest, or when those platforms provide features that support our products, storefronts, or marketing activities.

  • With marketing service providers when necessary to send communications or support our marketing activities, including Shopify Email.

  • When you direct, request, or otherwise consent to our disclosure of certain information to third parties, such as when you choose to use a third-party service or interact with social media features.

  • In connection with a business transaction, such as a merger, acquisition, sale of assets, or bankruptcy, or as otherwise necessary to comply with applicable legal obligations.

  • For legal and security purposes, including to comply with subpoenas, warrants, or other valid legal requests; enforce applicable terms or policies; or protect or defend the Services, our rights, our customers, or others.

Payments and Third-Party Payment Services

Payments made through the Services may be processed by Shopify and third-party payment providers. Depending on the payment method you select, your payment information may be processed by Shopify, Shop Pay, PayPal, or other payment services made available through Shopify.

We do not use your payment information for purposes unrelated to processing your transaction except as permitted by applicable law or as described in this Privacy Policy.

Third-party payment providers may collect and process your information according to their own privacy policies and terms. We encourage you to review the privacy practices of any payment provider you choose to use.

Shopify and Shop Pay

The Services are hosted and powered by Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve its services.

Information you submit through the Services may be transmitted to and shared with Shopify and third parties that may be located in countries other than where you reside in order to provide and improve the Services.

We may also offer Shop Pay and other Shopify features. Shopify may process personal information associated with your interactions with these features.

To learn more about how Shopify uses your personal information, you can visit the Shopify Consumer Privacy Policy.

Depending on where you live, you may exercise certain rights with respect to personal information processed by Shopify through the Shopify Privacy Portal.

Social Media, Pinterest, and Third-Party Platforms

Bouweys maintains and may interact with social media and commerce platforms, including Instagram, Facebook, and Pinterest.

If you interact with Bouweys through these platforms, information about your interactions may be collected and processed by the applicable platform. For example, when you interact with our Instagram or Facebook Shop, the applicable platform may process information related to your account, interactions, purchases, or other activity.

Pinterest may also process information when you interact with Bouweys content or products through Pinterest or related Pinterest services.

These platforms operate independently from Bouweys and may have their own privacy policies and terms. We encourage you to review the privacy practices of the applicable third-party platform.

Third-Party Websites and Links

The Services may provide links to websites or online platforms operated by third parties. If you follow links to sites not affiliated with or controlled by us, you should review their privacy and security policies and other terms and conditions.

We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of information found on those sites.

Information you provide on public or semi-public venues, including information you share on third-party social networking platforms, may also be viewable by other users of the Services and/or users of those third-party platforms, subject to the policies and settings of those platforms.

Our inclusion of such links does not, by itself, imply any endorsement of the content on such platforms or of their owners or operators.

Shopify POS and In-Person Purchases

Bouweys may use Shopify POS to process purchases at pop-ups, markets, and other in-person events.

When you make an in-person purchase, we may collect information necessary to process your transaction, such as your name, contact information, payment and transaction information, depending on the information you provide and the payment method you use.

Information collected through Shopify POS may be processed by Shopify and applicable payment providers in accordance with their respective privacy policies and terms.

Children's Data

The Services are not intended to be used by children, and we do not knowingly collect personal information from children in violation of applicable law.

If you are a parent or guardian of a child who has provided us with personal information and you believe that we have collected that information in violation of applicable law, you may contact us using the contact details provided below to request that it be addressed or deleted where required by law.

As of the Effective Date of this Privacy Policy, we do not have actual knowledge that we "share" or "sell" personal information of individuals under 16 years of age as those terms are defined under applicable law.

Security and Retention of Your Information

Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee "perfect security." In addition, any information you send to us may not be secure while in transit.

We recommend that you do not use unsecured channels to communicate sensitive or confidential information to us.

How long we retain your personal information depends on different factors, such as whether we need the information to maintain your account, provide you with Services, process or document transactions, comply with legal obligations, resolve disputes, enforce applicable contracts and policies, or maintain necessary business records.

Your Rights and Choices

Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. These rights are not absolute, may apply only in certain circumstances, and in certain cases we may decline your request as permitted by law.

  • Right to Access / Know. You may have a right to request access to personal information that we hold about you.

  • Right to Delete. You may have a right to request that we delete personal information we maintain about you.

  • Right to Correct. You may have a right to request that we correct inaccurate personal information we maintain about you.

  • Right of Portability. You may have a right to receive a copy of the personal information we hold about you and, in certain circumstances, request that we transfer it to a third party.

  • Right to Opt Out of Sale or Sharing for Targeted Advertising. Depending on where you reside, you may have a right to opt out of the "sale" or "share" of your personal information or to opt out of the processing of your personal information for purposes considered to be "targeted advertising," as defined in applicable privacy laws. You can exercise applicable opt-out rights through our Data Sharing Opt-Out page.

If you visit our website with the Global Privacy Control opt-out preference signal enabled, depending on where you live and as required by applicable law, we may treat this as a request to opt out for the device and browser you use to visit the website. If we are able to associate the device sending the signal with a Shopify account, Shopify may apply the opt-out request to that account as applicable.

To learn more about Global Privacy Control, you can visit https://globalprivacycontrol.org/.

  • Managing Communication Preferences. We may send you promotional emails through Shopify Email. You may opt out of receiving promotional emails at any time by using the unsubscribe option included in our marketing emails. If you opt out, we may still send you non-promotional communications, such as communications about your account, orders, purchases, or other transactions.

You may exercise applicable rights where indicated on the Services or by contacting us using the contact details provided below.

To learn more about how Shopify uses your personal information and applicable rights related to information processed by Shopify, you can visit https://privacy.shopify.com/en.

We will not discriminate against you for exercising your applicable privacy rights.

We may need to verify your identity before processing certain requests, as permitted or required under applicable law. In accordance with applicable laws, you may designate an authorized agent to make requests on your behalf. Before accepting such a request, we may require proof that you have authorized the agent to act on your behalf and may require you to verify your identity directly with us.

We will respond to privacy requests within the time period required by applicable law.

Complaints

If you have complaints about how we process your personal information, please contact us using the contact details provided below.

Depending on where you live, you may have the right to appeal our decision or lodge a complaint with your local data protection or privacy authority.

International Transfers

Please note that we may transfer, store, and process your personal information outside the country in which you live.

Our service providers, including Shopify and payment providers, may process information in countries other than your country of residence.

If we transfer your personal information out of the European Economic Area or the United Kingdom, where applicable, we will rely on recognized transfer mechanisms such as the European Commission's Standard Contractual Clauses or equivalent contracts issued by the relevant competent authority in the UK, unless the data transfer is to a country that has been determined to provide an adequate level of protection.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons.

We will post the revised Privacy Policy on this website, update the "Last updated" date, and provide notice as required by applicable law.

Contact

Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please contact us at:

Bouweys
Email: info@bouweys.com